Serving our clients’ needs for over 25 years.
IPM was founded in 1992 by our current CEO, Sheila McIlnay, with a focus on total customer service. We started with furnishing difficult-to-find, international SAP talent to major global corporations. We have since grown our business over nearly three decades to include numerous industries, locations and technical skills, becoming a complete contingent labor provider for our clients. Our efficiencies in our business operations allow us to service any sized company, from Fortune 500 global companies to small businesses across the US. Our growth and success is a direct result of our unsurpassed customer service in the field of professional services.
Meeting the ever-changing needs of workforce management
Anyone who has worked in the contingent labor industry, either as an end-client or as a contracted employee knows that it can be common for people to be treated like numbers, not - well, people. IPM has built our company around the exact opposite mindset - each of our contracted employees is treated like an internal member of our team and we know our end-clients appreciate that we consider them partners, not just clients.
We provide our clients with skilled personnel and allow our customers to reach their full growth potential. We work diligently to place project managers and build teams of top level consultants and do key staff augmentation for resources as needed. Our commitment goes beyond well managed projects and flexible staffing models. We maintain strong relationships across the complete spectrum of our clients’ project life cycle from the planning of their needs, the procurement of resources, on through the delivery of services and continued support at each step in between.
We work closely with both our clients and consultants to assure that we produce results that meet and exceed client expectations. In our most recent worker survey, 96% of our workforce report a high satisfaction with the IPM staff and its services.
We have also made a successful transition into the managed services environment, where necessary, and working with several international MSPs and with a variety of VMS software products.
We are able to recruit and work with the best consultants across skill levels and industry because we work with them on terms that are unmatched in the field of consulting. The strength of these key relationships translates directly to our clients as we leverage our relationships to ensure that our consultants deliver superior results. The net effect of IPM’s extraordinary customer service is that our team manages and delivers consultants that make substantial contributions to our clients’ organization. Our internal team, led by our Vice President of Resources, Andy Bishop, a 19-year veteran of IPM, provides “white glove service” to not only our consultant/ contractors, but to our clients as well, be it the large corporate end client, or the MSP. His teams identify and addresses multiple issues and challenges on a “24 x 7” basis.
In recent years we have refined the management of contingent labor as the marketplace has evolved. It is estimated that nearly 35% of today’s total workforce is comprised of contingent labor; there is evidence to prove that number will only increase.
Whether it be recruited talent or self-sourced/ pre-identified resources, IPM can manage that expanding workforce, assuring total compliance with the “alphabet soup” of laws, rules and regulations that are a constant in the field of contingent workforce management.
IPM has been a certified Women-Owned Business since our founding. We've taken being part of this distinguished group of businesses to the next level, certifying and mentoring other Women-owned businesses. Together we are definitely stronger! Our end-clients know that they can satisfy any set-aside requirements or diversity spending when they partner with IPM, while getting the highest level of service delivery from our management team and contracted employees.